Frequently asked questions
Answers to the questions families ask most. Anything else, message us on WhatsApp.
Which curricula do you teach?
Cambridge (Pre-IGCSE, IGCSE, O Level and A Level), Pearson Edexcel, the IB (MYP and Diploma) and Oxford AQA.
Who are the teachers?
Subject experts chosen for how clearly they explain, not only for their qualifications. Every teacher passes a training week and a demo class, and is observed regularly.
Is it suitable for a student who is struggling?
Yes. Helping students overcome the fear of studies is at the heart of what we do. Teachers find the gaps and set the pace to the student, one-to-one or in a small group.
How do online classes work?
In our own app, with live voice and a shared whiteboard. Students join from a phone, tablet or computer, and recordings, homework and resources are in the same place.
Is the first class free?
Yes. Each student gets one free demo class per subject. It is recorded and shared with the guardian for 7 days.
Are classes recorded?
Online classes are recorded automatically and students can replay them in the app. Onsite classes are not recorded.
We live outside Pakistan. Can my child join?
Yes. Classes run on Pakistan time and the timetable shows them in your local time. Your coordinator checks for good slots before you enrol.
How do we pay fees?
Fees are billed monthly, in advance, and due on the 10th. In Pakistan pay by bank transfer, JazzCash, Easypaisa or cash at the front desk; from abroad by bank transfer or Payoneer. Payment details are on your voucher and in the portal.
What if we miss a class?
Tell your coordinator at least 24 hours before, and we will arrange a make-up class when a slot is free. Online classes are recorded, so nothing is lost.
Can we contact a teacher directly?
All contact goes through your coordinator, who can pass messages to the teacher. This protects students and teachers alike.